Privacy policy

Who is responsible for the processing of your data?

The controller responsible for the processing of your personal data is the owner of this online store.

We inform you that the ownership of this website (hereinafter, the "Website") belongs to the store owner.

Access to and/or use of the Website grants you the status of a user and implies the acceptance of this Privacy Policy.

You can contact us at the following email address: 📧 support@velanimuse.com

Why are we authorized to process your data?

We are authorized to process your data to properly provide our services.

The protection of your privacy and personal data is a priority. Your data is stored securely and treated with the utmost care.

You may withdraw your consent at any time by writing to the address indicated, without affecting the lawfulness of the processing carried out prior to the withdrawal.

For what purposes do we use your data?

Personal data may be used to:
  • Provide the services offered on the Website.
  • Send commercial communications or newsletters.
  • Send promotions by email, SMS, or other means (only if you have given your consent).

Accuracy of Data

The user guarantees that the data provided is truthful and commits to keep them updated.

We reserve the right to exclude users who have provided false information.

Data Retention

Your data will be retained as long as there is a relationship with the user or until you request its deletion.

Subsequently, they may be kept blocked for the period required by law.

User Rights

You have the right to:
  • Access your data.
  • Rectify them.
  • Request their deletion.
  • Restrict their use.
  • Object to the processing.
  • Request data portability.
  • Not be subject to automated decisions.

You can exercise these rights by writing to: 📧 support@velanimuse.com

We may request a document to verify your identity.

You also have the right to file a claim with the data protection authority.

Data Security

Technical and organizational measures have been adopted to protect your data against unauthorized access, loss, or misuse.

However, no system is completely secure on the Internet.

The user is responsible for maintaining the confidentiality of your access credentials.

Modifications to this Policy

We reserve the right to modify this Privacy Policy at any time.

We recommend checking it periodically.

Third-Party Links

The Website may contain links to external pages.

We are not responsible for the data processing carried out by these sites.

Contact

For any questions related to this policy or your personal data: 📧 support@velanimuse.com

Acceptance

Use of the Website implies the acceptance of this Privacy Policy.

SMS Marketing and Notifications

We use the information you agree to share to:
  • Send you SMS notifications (including abandoned cart reminders).
  • Send you promotions and offers.
  • Send you messages related to your orders.

Our site uses cookies to detect products added to the cart, even if you do not complete the purchase.

This information may be used to send you SMS reminders.