Terms of service

GENERAL INFORMATION

This website is operated by Velani Muse. Throughout the site, the terms "we", "us", and "our" refer to the store.

This store offers this website, including all information, tools, and services available, subject to the acceptance of all conditions, policies, and notices mentioned here.

By visiting our site and/or purchasing a product, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including all additional policies accessible via links.

These Terms apply to all users of the site, including visitors, vendors, customers, and content contributors.

We invite you to read them carefully before using the site. If you do not agree to these terms, you must not use the site or the services offered.

Continuing to use the site after a modification implies acceptance of the changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform.

SECTION 1 – ONLINE STORE TERMS

By using this site, you represent that you are of legal age in your country of residence or that you have given your consent for a minor under your responsibility to use the site.

You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws.

It is prohibited to transmit viruses or any malicious code.

Any breach of these conditions will result in the immediate termination of the service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted.

Payment information is always encrypted.

It is prohibited to copy, reproduce, or exploit any part of the service without written authorization.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that the information on the site is accurate, complete, or current.

The content is provided for informational purposes only.

We may modify the content at any time without obligation to update it.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without prior notice.

We reserve the right to modify or discontinue the service at any time.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available only online and in limited quantities.

We make every effort to display product colors accurately, but without absolute guarantee.

We reserve the right to limit or cancel products at any time.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order.

We may limit or cancel quantities per person or per order.

The customer must provide accurate and up-to-date information.

SECTION 7 – OPTIONAL TOOLS

We may provide third-party tools without warranty or liability.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for the content of third-party sites.

SECTION 9 – USER COMMENTS

We may freely use any comments without obligation or compensation.

SECTION 10 – PERSONAL INFORMATION

The processing of personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or to cancel an order at any time.

SECTION 12 – PROHIBITED USES

It is prohibited to use the site for illegal, fraudulent, abusive, or discriminatory purposes.

SECTION 13 – DISCLAIMER OF WARRANTIES

The service is provided "as is" and "as available".

Use of the service is at your own risk.

SECTION 14 – INDEMNIFICATION

You agree to indemnify the store in the event of a breach of these terms.

SECTION 15 – SEVERABILITY

If a provision is deemed invalid, the others remain valid.

SECTION 16 – TERMINATION

These terms remain in effect until terminated.

SECTION 17 – ENTIRE AGREEMENT

These terms constitute the entire agreement between the parties.

SECTION 18 – GOVERNING LAW

These terms are governed by the applicable law.

SECTION 19 – MODIFICATIONS TO THE TERMS

We reserve the right to update these terms at any time.

SECTION 20 – CONTACT

For any questions: 📧 support@velanimuse.com

SECTION 21 – SMS MARKETING AND NOTIFICATIONS

By opting into SMS marketing, you consent to receive promotional and transactional messages, including abandoned cart reminders.

You can opt out at any time by replying STOP.

Your privacy is important to us. Please refer to our Privacy Policy for more information.